Shipping Policy

Methods and Timelines

We offer shipping services to customers and aim to deliver Products in a timely manner. The specific shipping methods available and the estimated delivery timelines will be communicated during the checkout process. Please note that these timelines are approximate and may vary based on factors beyond our control, such as shipping carrier delays or unforeseen circumstances.

Shipping Destinations

We ship our Products to select geographic regions and jurisdictions. During the checkout process, you will be able to verify if we can deliver to your desired location. In case we are unable to ship to your location, a notification will be displayed, and you will not be able to proceed with the order placement.

Shipping Charges

The shipping charges, if applicable, will be calculated and added to your total order value during the checkout process. The specific shipping costs may vary based on factors such as the destination, weight, dimensions, and shipping method chosen.

Order Processing Time

Once your order is placed and payment is confirmed, we will initiate order processing. This may involve verification, packaging, and preparation for shipment. The time required for order processing will depend on the nature of the Product and any additional customization options chosen. We strive to process orders promptly and efficiently.

Shipment Tracking

For orders that qualify for tracking services, we will provide you with relevant tracking information. This will allow you to monitor the progress of your shipment. Please note that tracking availability may vary based on the shipping method and carrier selected.

Customs, Duties, and Taxes

For international shipments, customs duties, taxes, and other import fees may be applicable. These charges are the responsibility of the recipient and may vary based on the destination country’s regulations. Please consult with the relevant customs authorities or seek professional advice to understand and fulfill your obligations.

Damaged or Lost Shipments

We take utmost care in packaging and shipping our Products. However, in the event that your shipment arrives damaged or is lost during transit, please contact our customer support immediately. We will work with you to resolve the issue, initiate a claim with the shipping carrier, and arrange for a replacement or refund, subject to the carrier’s policies.

Non-Delivery and Address Accuracy

It is your responsibility to provide accurate and complete shipping information. Please ensure that the shipping address is correct and accessible to facilitate smooth delivery. In the event of non-delivery due to an incorrect or insufficient address provided, additional charges may apply for re-shipment or address correction. 

Risk and Title

Wwnership, title and risk of loss and/or damage to the Products you have purchased shall be transferred to you when the Products leave our premises, provided that we have received full and valid payment of the purchase price. 

In-person pickup and return

You may have the option to arrange to pick up your Product in-person at such time and place as may be specified during the checkout process. Proof of purchase and identity will be required for in-person pickup.