Terms of Service

1 STORE

1.1 By using Lucentini Italy website and Lucentini Italy’s Products and services (“Products” or “Services”, as applicable), you agree to be bound by the current version of the terms and conditions provided herein (the “Terms”). You may not use this website or any of our Services for any illegal or unauthorised purpose nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws). 

1.2 The Terms form part of (and should be read in conjunction with) the terms and conditions governing your contractual and commercial relationship with us and under which we provide our Services to you. 

1.3 By accessing and browsing through the website, or otherwise purchasing our Services, (a) you agree to be bound by the Terms and any of the related policies and/or guidelines, including any subsequent changes or modifications to them; and (b) you agree and consent to Lucentini Italy as well as its authorised agents, authorised service providers, related and/or associated companies and relevant third parties collecting, using, disclosing and/or sharing your personal data in the manner set forth in these Terms. 

1.4 These Terms supplement but do not supersede nor replace any other consent(s) which you may have previously provided to us. 

1.5 We may from time to time update these Terms, at its sole discretion and without prior notice. The amended Terms shall be effective as soon as it is published on the website. Please review these Terms periodically as your continued use of the website and our Services is deemed acceptance of any revised Terms in force at the time. 

1.6 If you have any queries about these Terms, please email us at the email address provided below. 

2 USE OF THE WEBSITE AND OUR SERVICES 

2.1 Your attention is drawn to with Lucentini Italy’s Privacy Policy on our website. This website and/or our Services is not directed at any person in a jurisdiction where access to and/or use of our Services is prohibited. You are responsible for ensuring that you are in compliance with all laws, regulations and rules applicable to you in relation to your use of the website and/or our Services. 

2.2 All content contained in the website and/or provided to you in connection with our Services (the “Content”) may be viewed for your personal reference only. All Content are protected by copyright, trademark and other laws and are the property of Lucentini Italy, unless otherwise noted. Unauthorised use of such materials may violate copyright, trademark and other laws. You may download and print portions of the materials for non-commercial and informational use. Copies that you make of the material must bear any copyright, trademark or other proprietary notices located on our website, which pertain to the material being copied. Any other sale, modification, reProduction, re-distribution, publication or re-transmission of any information from our website, in whole or in part without the prior written permission of Lucentini Italy is prohibited. 

3 PROHIBITED USES 

In addition to other prohibitions as set forth in these Terms, you are prohibited from using this website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of this website and our Services or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services or any related website, other websites, or the internet. We reserve the right to terminate your use of the Services or any related website for violating or threatening to violate any of the prohibited uses. 

4 DISCLAIMER AND LIMITATION OF LIABILITY 

4.1 To the extent permitted by law, you shall bear your own risk when purchasing any Products from this website. The information contained in this website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through this website for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding the Products featured in this website have not been evaluated by any regulatory authority and are not intended to diagnose, treat, cure, or prevent any disease, and the results reported, if any, may not necessarily have the same results on all individuals. 

4.2 It is your responsibility to carefully read all Product packaging before use. All Products should be used strictly in accordance with their instructions, precautions and guidelines. It is also your responsibility to check the Product ingredients to avoid potential allergic reactions. 

4.3 You should ensure that you have appropriate internet security arrangements in place when accessing the website and/or our Services. 

4.4 We may from time to time remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you. 

4.5 This website and/or our Services contain information which are made available “as in” and there are no responsibilities or warranties (express or implied) as to the accuracy, quality or fitness for any particular purpose of the website and our Services or the contents provided therein. 

4.6 This website and/or our Services may contain third party content, which is provided “as is”, without representation or warranty of any kind. We do not warrant the accuracy, timeliness, completeness, adequacy, truthfulness or fitness for any particular purpose of any third-party content, and we shall not be liable to any party with respect to any actual or alleged inaccuracy, untimeliness, incompleteness, inadequacy, untruthfulness or unfitness. Furthermore, whilst we will exercise a reasonable degree of care and skill to review third party content uploaded to this website, it shall not be liable for any breach of intellectual property or other proprietary right asserted by a party who is not the third party content provider. If you are concerned about a potential breach of your intellectual property rights, please contact us at the email address provided below. 

4.7 We shall not be responsible for the privacy policies and practices of other sites even if you access them using links from our website and recommend that you check the privacy policy of each site you visit and contact its owner or operator if you have any concerns or questions. A link from this website to an external website is not an endorsement or recommendation. 

4.8 If you have accessed this website through a link from a third-party site, we shall not be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the privacy policy of that third party site and contact its owner or operator if you have any concerns or questions. 

4.9 To the extent permitted by law, we shall not be liable under any circumstances for any loss or damage of any kind including, without limitation, any direct, special, indirect or consequential loss or damage, arising out of or in connection with the access or use of this website and/or our Products and Services, from any reliance that may be placed by any person on any information of whatever nature which may be made available to that person as a result of using this website and/or our Products and Services, or from the violation of any of the provisions of these Terms by any users. 

5 SERVICES, PRICES AND PAYMENT 

5.1 Prices for the Products and Services are subject to change without notice. We reserve the right at any time to modify or discontinue any Product or Services (or any part or content thereof) without notice at any time. 

5.2 We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services. 

5.3 We reserve the right to restrict the sale of our Products or Services to individuals, specific geographic regions, or jurisdictions. Such limitations may be exercised on a case-by-case basis. We also reserve the right to regulate the quantities of any Products or Services we provide. Descriptions and pricing of our Products and Services are subject to change without prior notice, as determined solely by us. We reserve the right to cease offering any Product or Service at any time. Any offers for Products or Services made on this site is void where prohibited. 

5.4 We do not warrant that the quality of any Products, Services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected. 

5.5 In relation to the online payment system, to the extent permitted by law, we shall not be liable for any loss or damage (including but not limited to any direct, indirect, special, incidental or consequential damages) suffered by you due to the following reasons: (a) any malfunction or delay, interruption, unavailability, suspension or any other restrictions affecting your online payment; (b) any error, failure or suspension of your bank payment mechanism; or (c) any other reasons arising from or related to third-party online payment systems. 

6 Liability: 

You use the recurring bill payment arrangement by GIRO or credit card at your sole risk. To the fullest extent allowed by law, Lucentini Italy does not give any assurances or guarantees, either express or implied, in relation to such recurring payment arrangements. Lucentini Italy shall not be liable for any loss, cost, delay, error, neglect or omission in facilitating the payment under such recurring payment arrangements by GIRO or credit card, or any unsuccessful payment. To the extent permitted by applicable law, Lucentini Italy shall not be liable under any circumstances for any loss or damage of any kind including, without limitation, any direct, special, indirect or consequential loss or damage, arising out of or in connection with these Terms. 

7 PRODUCT WARRANTY 

7.1 To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied. Lucentini Italy disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects, to the extent permitted by law. In so far as such warranties cannot be disclaimed, Lucentini Italy limits the duration and remedies of such warranties to the duration of this express warranty and, at Lucentini Italy’s option, the repair or replacement services described below. Some laws do not allow limitations on how long an implied warranty (or condition) may last, so the limitation described above may not apply to you. 

7.2 Lucentini Italy warrants the Products listed on its website against defects in materials and workmanship when used normally in accordance with Lucentini Italy’s published guidelines for a period of three (3) years from the date of original purchase by the end-user purchaser, or for such period of time equivalent to the lease duration of the Product (the “Warranty Period”). Lucentini Italy’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications. 

7.3 This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or Product that does not meet the Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the Product outside Lucentini Italy’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Lucentini Italy or Lucentini Italy’s designated service provider; (g) to a Product that has been modified to alter functionality or capability without the written permission of Lucentini Italy; (h) to damage caused by normal wear and tear or otherwise due to normal aging; (i) if any serial number has been removed or defaced from the Product, or (j) to any Product not directly purchased from Lucentini Italy (to be evidenced by proof of purchase). 

7.4 If during the Warranty Period, you submit a claim to Lucentini Italy in accordance with this warranty, Lucentini Italy may, at its option: (a) repair the Product, using new or previously used genuine parts that have been tested and passed Lucentini Italy or its supplier’s functional requirements; (b) replace the Product with a replacement Product of the same model (subject to availability of model / design) that is new or comprised of new and/or previously used genuine parts and has been tested and passed Lucentini Italy or its supplier’s functional requirements; or (b) exchange the Product for a refund of your purchase price. Lucentini Italy may request that you replace certain parts and, in such circumstances, the replacement parts assume the remaining Warranty Period or sixty (60) days from the date of replacement or repair, whichever is longer. If any Product or part is replaced or a refunded, any replacement item becomes your property and the replaced or refunded item becomes Lucentini Italy’s property. 

7.5 If you receive a damaged, defective, or incorrect Product, please contact our customer support immediately. Lucentini Italy will assist you in obtaining the warranty service. Lucentini Italy reserves the right to charge any associated costs and expenses to you, depending on the status of the Product. 

7.6 If Lucentini Italy determines that this warranty does not apply, you will be responsible for the costs of repair and/or replacement of Product or part(s) thereof based on the following rates (as may be amended from time to time): 

8 INDEMNIFICATION 

You agree to indemnify, defend and hold harmless Lucentini Italy and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.